Adaptive ThinkingAdaptive Thinking

Privacy Policy

Last updated: August 20, 2025

adaptive thinking inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, platforms, APIs, and other services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

  • Account Information: When you register for an account, we collect information such as your name, email address, company name, and password.
  • Payment Information: If you subscribe to a paid plan, we collect payment and billing information through our third-party payment processors. We do not store your full credit card information on our servers.
  • Service Data: We collect and store the data, code, and other content you submit, upload, or process through our Services (“Service Data”). We process Service Data on your behalf as a data processor. You are the controller of your Service Data.
  • Usage and Technical Data: We automatically collect information about your interactions with our Services. This includes your IP address, browser type, operating system, device information, pages viewed, and the dates and times of your requests.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate and analyze our Services, store your preferences, and personalize your experience. You can control the use of cookies at the individual browser level.
  • Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you may choose to provide.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Services: To operate our platform, process transactions, and provide you with customer support.
  • To Improve and Personalize the Services: To understand how users interact with our Services, develop new features, and personalize your experience.
  • For Security and Fraud Prevention: To monitor for and prevent security incidents, fraudulent activity, and abuse.
  • To Communicate with You: To send you service-related announcements, technical notices, updates, and marketing communications. You can opt out of marketing communications at any time.
  • For Legal Compliance: To comply with applicable laws, legal processes, and regulations.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), payment processing, and analytics. These providers are contractually obligated to protect your data and use it only for the services we request.
  • For Business Transactions: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be sold or transferred as part of that transaction.
  • To Comply with the Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • To Protect Our Rights: We may disclose information where we believe it is necessary to protect the rights, property, or safety of Adaptive Thinking Inc., our users, or the public.

4. Data Retention

We retain your personal information for as long as is necessary to provide the Services to you and for our legitimate business purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Service Data is retained according to the terms of your agreement with us and can be deleted upon your request.

5. Data Security

We implement a variety of technical, administrative, and organizational security measures designed to protect your information from unauthorized access, use, or disclosure. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

  • Access, Correction, and Deletion: You may have the right to request access to, correct, or delete your personal information. You can often manage your account information directly in your account settings.
  • Communications Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
  • Your California Privacy Rights (CCPA/CPRA): If you are a California resident, you have specific rights, including the right to know what personal information we have collected about you, the right to request deletion of your personal information, and the right to opt-out of the "sale" or "sharing" of your personal information. We do not "sell" or "share" your personal information as those terms are defined under the CCPA/CPRA. To exercise your rights, please contact us using the information below.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where the data protection laws may differ from those in your jurisdiction. By using our Services, you consent to this transfer.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or a higher age threshold where applicable). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email, through the Services, or by posting the new policy on our website. Your continued use of the Services after the effective date of the revised policy constitutes your acceptance of the terms.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

adaptive thinking inc.
1885 Mission St, San Francisco, CA 94103
legal@adaptivethinking.ai